Privacy Policy

When you visit or make a purchase from our website, we may collect the following information:

a. Personal Information

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely by third-party payment providers; we do not store full payment card information)

b. Order Information

• Products purchased

• Order history

• Transaction details

c. Automatically Collected Information

• IP address

• Browser type and device information

• Pages viewed and actions taken on the site

• Referring website or source

This information is collected using cookies, analytics tools, and similar technologies.

We use your information to:

• Process and fulfil orders

• Communicate with you about purchases, shipping, returns, or support

• Send order confirmations and transactional emails

• Improve our website, products, and customer experience

• Detect fraud and ensure secure transactions

• Send marketing emails or promotions (only if you opt in)

• Comply with legal and tax obligations

Payments on our website are processed through trusted third-party payment processors such as [PayPal, Stripe, Square, etc.].

We do not store or have direct access to your full credit/debit card information. Payment providers handle your data in accordance with their own privacy policies and security standards.

We use cookies to:

• Enable essential site functionality (such as shopping carts)

• Remember your preferences

• Analyse website traffic and performance

• Improve marketing and advertising efforts

You may disable cookies in your browser settings; however, some features of the site may not function properly.

We do not sell your personal information.

We may share your data with trusted third parties only when necessary, including:

• Payment processors

• Shipping and fulfilment partners

• Website hosting and analytics providers

• Email and marketing platforms (if you opt in)

• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for authorized purposes.

We take reasonable technical and organisational measures to protect your personal information. While we strive to use commercially acceptable means to safeguard your data, no system is completely secure.

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or deletion of your data

• Opt out of marketing communications

• Withdraw consent where applicable

To exercise these rights, contact us at info@growthelook.co.uk

Our website may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies separately.

​Our website is not intended for children under the age of 13 (or 16 where required by law). We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

If you have questions or concerns about this Privacy Policy, please contact us:

Grow the Look Gardens Ltd.
Registered in the United Kingdom
Registered No. 16501212

Registered Address: Office 13020, 182-184 High Street North, East Ham, London, E6 2JA.
Email for enquiries: info@growthelook.co.uk

You can contact us via the contact form on our website www.growthelook.co.uk and we will respond either via email or telephone number according to the details you provide.